Learn More About Us

25+ Years in the Event Trenches—Now We’re on Your Team!

We know events don’t plan themselves—and event registration systems definitely don’t troubleshoot their own error messages at 6 am. After decades of managing the moving parts of large-scale events, we’ve seen it all: the badge printer meltdowns, the missing Excel files, the panic-packing of lanyards the night before launch. To name but a few scenarios…

That’s exactly why TouchPoints was created.

Supporting a Niche for Event Planners

After 25+ years in the industry, TouchPoints was launched to support a niche that many planners struggle with: Event registration and technology project management.

The TouchPoints Team has seen too many teams left without the technical or logistical backup they needed, and too many attendee experiences suffer because of it.

TouchPoints is here to change that.

The Story Behind Our Name

The name—and our logo—were inspired by what matters most: delivering a seamless attendee experience at every key interaction point. The logo was conceptualized as a visual timeline of planning stages, each ‘touchpoint’ representing a moment where thoughtful execution makes all the difference. It’s a reminder that behind every smooth event are dozens of invisible details handled with care.

Since launching, we’ve grown our offerings to include customer service, call center support, and a nationwide network of temporary event staff—because pulling off a successful event takes a whole village of behind-the-scenes pros. We’re here to be that community for you.

Our team has supported everything from high-energy fandom expos with complex schedules and nonstop attendee flow to tech conferences where last-minute room shuffles kept everyone on their toes. We’ve also worked behind the scenes at large association meetings, making sure the right people were in the right sessions and wearing the right name badges.

We Don’t Believe in Cookie-Cutter Support

We’re a minority women-owned business with a nationwide team of friendly, reliable people who genuinely love events. It doesn’t matter whether we’re answering attendee emails, managing registration processes, or jumping in to staff your front-of-house; we do it with heart and a sense of humor.

We don’t believe in cookie-cutter support. That’s why we take your vision, whether sketched on a whiteboard or buried in a spreadsheet and turn it into a plan your team can run with. Then we help bring it to life, piece by piece, with thoughtful, capable execution.

We’ll work closely with your team and adapt to your specific needs so everything runs as it should when the doors open and attendees arrive. No chaos, no surprises—just a steady hand behind the scenes.

Ready to stress less on event day?

Let’s Talk